Order Processing

• All bulk orders are processed within 3–5 business days after payment confirmation.

• Customized or large-volume orders may require additional processing time; our sales team will provide a clear timeline before confirmation.

Shipping Methods & Costs

• We partner with trusted logistics providers (DHL, FedEx, UPS, or freight forwarders) to ensure timely and safe delivery.

• Shipping costs will be calculated based on order volume, weight, and destination, and confirmed with the customer prior to shipment.

Delivery Timeline

• Standard delivery takes 7–15 business days, depending on destination and customs clearance.

• Express or priority shipping options are available upon request.

Customs & Duties

• Import duties, taxes, or customs clearance fees are the responsibility of the buyer.

• Our team can provide necessary documentation to facilitate customs procedures.